Version 1.0
Last updated: 14-Feb-2026
This Refund Policy outlines the general principles governing refunds related to payments made through the TLNT Platform (“Platform”).
TLNT operates solely as a neutral technology platform facilitating connections between independent users.
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1. Nature of Services
TLNT:
• Does not provide performance or event-related services
• Does not act as a contracting party between users
• Does not control agreements or obligations between users
Refund eligibility primarily depends on the terms agreed between users.
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2. Platform Fees
Unless required by applicable law, the following fees are generally non-refundable:
• Platform fees
• Service fees
• Subscription fees
• Charges related to completed transactions
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3. Exceptional Refund Situations
Refunds may be considered solely at TLNT’s discretion in limited circumstances, including:
• Duplicate payments
• Technical processing errors
• Unauthorized transactions (subject to review and investigation)
Submission of a refund request does not guarantee approval.
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4. Third-Party Payment Providers
Payments processed by independent third-party providers:
• Are governed by the policies of such providers
• May require disputes or claims to be handled directly with the provider
TLNT is not responsible for refund decisions made by payment providers.
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5. Abuse Prevention
TLNT reserves the right to deny refund requests in cases involving:
• Fraudulent activity
• Abuse of policies
• Violations of the Terms & Conditions
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6. Refund Requests
Refund inquiries must be submitted to: support@tlntapp.com
Requests must include sufficient transaction details for review.
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7. Policy Updates
TLNT may update or modify this Refund Policy at any time. Continued use of the Platform constitutes acceptance of the revised Policy.